Cultural Soft Skills Coaching: Retaining and Optimizing New Canadian Talent Workshop –May 29, 2015 London, Ontario
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Does your job involve leading teams or people or projects with New Canadians? Are you responsible for overseeing work placements and co-operatives? Would you like to enhance your coaching skills?
Employers now more than ever have a greater responsibility in assisting with workplace cultural adaptation.
In this very interactive workshop, you will:
- Discuss the fundamental cultural differences in perceptions about leadership.
- Explore the main challenges identified by managers when it comes to the lack of soft skills.
- Learn what key elements to highlight in coaching sessions with new Canadians.
- Understand differences in cross- cultural conflict and how to resolve them.
- Learn how to effectively give feedback, handle customer service issues, and address biased and discriminatory attitudes.
- Work through challenging workplace scenarios.
- Gain skills, insights and tools in a very interactive workshop.
Past participants of this workshop commented:
"Several aha moments throughout the day"
"Was quite informative, pertinent, and insightful" - Tim Clayton, Leadership team, Connex Ontario
"Excellent and engaging"
"Warm, engaging, presentation style, with reinforcement of information through fun, low stress activities".
"Evelina’s style allows for all participants to feel welcome".
"I attended the Encouraging and Nurturing Soft Skills in New Canadians workshop that Evelina Silveira delivered in London in November, 2013. I found the workshop to be participative, memorable and informative. Evelina was knowledgeable, patient and practical in her approach to her instructions. Evelina is considered to be the subject matter expert on diversity in the London area so I can recommend her services to other organizations who would like to educate their staff on this subject in the future". - Wendy Robertson, Robertson Consulting
- London Chamber of Commerce
- 224 Pall Mall Street
- May 29, 2015
- 8:30 – 3:30 pm